
IT Hardware Maintenance
Re-certify understand that business challenges have changed, and the digital transformation journey has developed to such a point that the requirement to offer agility and flexibility to the workforce has never been more apparent, a hybrid infrastructure is now not a want it is a need. Budgets have been squeezed and the need to sweat your on-premises assets has never been more real!
To aide our customers on the life cycle management of IT assets and prior to ITAD services, our partners hardware maintenance services provide a single source for multi-vendor IT support across the entire technology stack, Co-terming all vendors into one maintenance renewal date.
Our partner network includes channel only 3rd party maintenance providers, providing hardware maintenance support, with proven expertise solving issues within industry-leading resolution times, supporting all leading vendors including Cisco, Microsoft, Dell, HPE, HPinc, Fujitsu, and Lenovo to name just a few!
Vendor Supported & EOL Systems Maintenance
Our partners deliver maintenance services for both in-life vendor supported systems and systems that are now end-of-life (EOL) and unsupported by the vendor. This ensures our customers can continue to operate their infrastructure for an extended period without being controlled by vendors’ refresh cycles and provides the opportunity to gain additional ROI prior to ITAD services are required.
Our partners dedicated technical teams are available on demand 24/7/365 to help our customers get back up and running.
Key Features
- UK, Ireland and mainland Europe coverage
- Nationwide network of accredited field-based technicians
- Available 24x7x365
- Multi-vendor and multi-technology via a single support team
- Hardware support for all IT infrastructure at a customer location
- Co-terming of multi-technology, multi-vendor IT maintenance in to one single renewal date, to assist with annual budget planning.
- Wide range of SLAs available to customers including fix and guaranteed response contracts
- Replacement equipment is pre-staged at geographically dispersed forward spares locations to ensure SLAs can be achieved.
Please do not hesitate to enquire with one of your Re-certify Sales consultants on how we can extend the life cycle of your IT estate.
